Privacy Policy
Klimka Computer Solutions
Business Identification Number (BIN): 260606587
Ontario, Canada
Last updated: February 2026
Klimka Computer Solutions (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our computer repair and IT services in Ontario, Canada.
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, business name
- Service Information: Device details, repair history, diagnostic notes
- Billing Information: Invoices, payment confirmation (we do not store full credit card numbers)
- Website Usage Data: IP address, browser type, pages visited, cookies
- Communications: Emails, contact form submissions, support requests
We only collect information necessary to provide our computer repair, IT support, and related services.
2. How We Use Your Information
Your information may be used to:
- Provide and manage computer repair and IT services
- Respond to service inquiries and support requests
- Process payments and issue invoices
- Improve our website, SEO performance, and customer experience
- Send service updates or important notices
- Comply with legal and regulatory obligations
We do not sell or rent personal information to third parties.
3. Consent
By using our website or services, you consent to the collection and use of your personal information as described in this Privacy Policy. You may withdraw consent at any time, subject to legal or contractual restrictions.
4. Disclosure of Information
We may disclose personal information only when:
- Required by law or court order
- Necessary to complete a service (e.g., parts suppliers or payment processors)
- Protecting the rights, safety, or property of Klimka Computer Solutions
All third parties are required to maintain confidentiality and data protection standards.
5. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information, including:
- Secure systems and access controls
- Limited employee access to personal data
- Industry-standard security practices
While no system is 100% secure, we work diligently to protect your information from unauthorized access.
6. Data Retention
We retain personal information only as long as necessary to fulfill service, legal, and accounting requirements. When no longer required, information is securely deleted or anonymized.
7. Cookies & Analytics
Under Canadian privacy laws, you have the right to:
- Request access to your personal information
- Request corrections to inaccurate data
- Withdraw consent for marketing communications
To make a request, contact us using the information below.
8.Your Rights
Under Canadian privacy laws, you have the right to:
- Request access to your personal information
- Request corrections to inaccurate data
- Withdraw consent for marketing communications
To make a request, contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Information
Klimka Computer Solutions
Ontario, Canada
Business Identification Number (BIN): 260606587
For privacy-related questions or requests, please contact us through our website contact form or business email.